Frequently Asked Questions

We provide comprehensive property management services including:

• Tenant screening and placement
• Rent collection and financial reporting
• Property maintenance and repairs
• 24/7 emergency response
• Legal compliance and lease management
• Property inspections and reporting
• Marketing and vacancy management

Our goal is to maximize your investment while minimizing your stress.

We manage a diverse portfolio of residential properties including:

• Single-family homes
• Multi-family properties and duplexes
• Condominiums and townhouses
• Apartment buildings
• Vacation rentals

Whether you own one property or multiple units, we have the expertise to manage your investment effectively.

Our management fees typically range from 8-10% of the monthly rental income, depending on the property type and services required. This includes:

• Monthly property management
• Rent collection
• Regular property inspections
• Financial reporting
• 24/7 tenant support

There are no hidden fees, and we're transparent about all costs upfront. Contact us for a customized quote based on your specific needs.

We believe in complete transparency. Additional fees may include:

• Tenant placement fee (typically one month's rent for finding qualified tenants)
• Lease renewal fee (if applicable)
• Property showing and marketing costs (for vacant units)
• Major maintenance coordination (if requested)

All fees are clearly outlined in our management agreement, and we never charge anything without your prior approval.

We have a rigorous tenant screening process to ensure quality tenants for your property:

• Comprehensive credit report analysis
• Criminal background checks
• Employment and income verification
• Previous landlord references
• Eviction history review

Our thorough screening process helps minimize risk and ensures reliable, long-term tenants who will treat your property with respect.

We make rent collection convenient and timely:

• Multiple payment options for tenants (online, check, ACH transfer)
• Automatic rent collection on the 1st of each month
• Late fee enforcement per lease agreement
• Owner payments distributed by the 10th of each month
• Detailed monthly financial statements

You'll receive direct deposit of your net rental income along with a comprehensive report of all transactions.

We have a streamlined maintenance process:

• 24/7 emergency maintenance hotline
• Online portal for non-emergency requests
• Network of licensed, insured contractors
• Competitive pricing on all repairs
• Regular property inspections to catch issues early

For routine repairs under $300, we handle them immediately to prevent further damage. For larger repairs, we contact you for approval first.

We're available 24/7 for emergencies such as:

• Plumbing leaks or burst pipes
• Electrical issues
• HVAC failures in extreme weather
• Security concerns
• Fire or water damage

Our emergency response team will dispatch qualified professionals immediately, handle the situation, and keep you informed throughout the process. Your property and tenants' safety are our top priorities.